Effective Date: 11/05/2026

Last Updated: 11/05/2026

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1. About Us

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Welcome to Basford hall miners welfare centre. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and look after your personal information when you visit our website basfordhallminerswelfarecentre.org and tells you about your privacy rights under UK law.

Data Controller Details:

* Organisation: BASFORD HALL MINERS WELFARE CENTRE

* Charity number: 522202

* Contact Email Address: stevesurestart@hotmail.co.uk or info@basfordhallminerswelfarecentre.org

* Contact Telephone Number: 01159755457

* Postal Address: BASFORD HALL MINERS WELFARE, 55 GOLDCREST ROAD, NOTTINGHAM, NG6 8PT

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2. The Data We Collect About You

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Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:

* Identity Data: First name & last name

* Contact Data: Email address & telephone number

* Usage Data: Information about how you navigate and use our website.

* Marketing Data: Your preferences for receiving marketing communications from us.

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3. How We Collect Your Data

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We use different methods to collect data from and about you, including:

* Direct Interactions: You may give us your Identity and Contact data by filling in forms (such as a "Contact Us" form) or by communicating with us by post, phone, email, or otherwise.

* Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.

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4. How We Use Your Data and Our Legal Basis

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Under UK data protection law, we must have a valid legal basis to process your personal data. Most commonly, we will use your personal data in the following circumstances:

* To respond to your enquiries via contact forms or email:

- Type of Data: Identity, Contact

- Legal Basis: Legitimate Interests (to communicate clearly with website visitors)

* To process and deliver an order:

- Type of Data: Identity, Contact, Financial

- Legal Basis: Performance of a Contract with you

* To improve our website and user experience:

- Type of Data: Technical, Usage

- Legal Basis: Legitimate Interests (to keep our website updated, secure, and relevant)

* To send marketing newsletters:

- Type of Data: Identity, Contact

- Legal Basis: Consent (which you can withdraw freely at any time)

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5. Disclosures of Your Personal Data

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We do not sell your personal data. We may share your data with trusted third parties strictly for the purposes outlined above, including:

* Service Providers: Companies that provide IT, website hosting, and system administration services.

* Professional Advisers: Including lawyers, bankers, auditors, and insurers.

* Authorities: HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

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6. Data Security and Retention

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We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed.

How long will you keep my personal data?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements.

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7. Your Legal Rights

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Under the UK GDPR, you have specific rights regarding your personal data, including the right to:

* Request access to your personal data (a "data subject access request").

* Request correction of incomplete or inaccurate data we hold about you.

* Request erasure of your personal data when there is no good reason for us to continue processing it.

* Object to processing where we are relying on a legitimate interest.

* Request restriction of processing of your personal data.

* Request the transfer of your personal data to you or a third party.

* Withdraw consent at any time where we rely on consent to process your data.

If you wish to exercise any of these rights, please contact us at info@basfordhallminerswelfarecentre.org

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8. Complaints

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If you have any concerns about our use of your personal information, please contact us first using the details in Section 1 so we can try to resolve the issue.

You also have the right to lodge a complaint at any time with the UK's supervisory authority for data protection, the Information Commissioner's Office (ICO):

* Website: https://ico.org.uk

* Helpline number: 0303 123 1113